We at ConnectWise, Inc. ("ConnectWise" or “We”) are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.
If you choose to provide us with your Personal Information on the web, we may transfer that Information within ConnectWise, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.
Cookies and Other Tracking Technologies
Some of our webpages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the website.
Information We Collect from our App
When you use our App, we collect information about you in the following general categories:
Contacts Information: If you permit a ConnectWise app to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book.
Where ConnectWise collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected, and whether we plan to share such Personal Information outside of ConnectWise or those working on ConnectWise's behalf. ConnectWise does not intend to transfer Personal Information without your consent to third parties who are not bound to act on ConnectWise's behalf unless such transfer is legally required.
You may choose whether or not to provide Personal Information to ConnectWise. The notice we intend to provide where ConnectWise collects Personal Information on the web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of ConnectWise's websites, but you may be unable to access certain options, offers, and services that involve our interaction with you.
If you chose to have a relationship with ConnectWise, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.
Wherever your Personal Information may be held within ConnectWise or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.
To the extent that you do provide us with Personal Information, ConnectWise wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the web, our goal is to provide a means of contacting ConnectWise should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, please contact us and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.
Third Party Services
Third parties provide certain services available on ConnectWise.com on ConnectWise's behalf. ConnectWise may provide information, including Personal Information, that ConnectWise collects on the web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which ConnectWise maintains its website and mailing lists. ConnectWise will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on ConnectWise's behalf.
ConnectWise does not intend to transfer Personal Information without your consent to third parties who are not bound to act on ConnectWise's behalf unless such transfer is legally required. Similarly, it is against ConnectWise's policy to sell Personal Information collected online without consent.