ConnectWise Incident Response On-Demand Service
You are experiencing cyber incident, and you need help now?
ConnectWise Incident Response On-Demand Service is the answer. If a breach happens to you or a client, our team is available 24/7 to answer your questions, provide advice and recommendations, and take action to protect your business from cyberthreats.
If you need help now:
Fill out this form, and a ConnectWise representative will reach out to you within the next four (4) hours to engage with a triage session, set expectations, execute a contract with a work authorization form, and onboarding you for ConnectWise Incident Response Service.
Incident Response On-Demand Service basics:
- A contractual agreement guaranteeing a specified hourly rate for an incident that falls outside of existing SOC incident support
- Allows incident response activities to begin unhindered; charges are applied after engaging the ConnectWise Incident Response Service team during an event
Don't have an emergency?
We recommend that you check out our retainer-based option. When your world goes BOOM with a security incident this option allows you to respond with confidence backed by a world-class team of 160+ analysts armed with advanced tools, analytics, and proven experience. You’ll gain new insights on incident response processes, how attackers operate, and most importantly, how to better defend your clients.
- Pre-paid for a defined block of hours purchased at a discounted rate
- Guarantees the fastest response times under an SLA
- Includes an “incident readiness” onboarding process