Is Your MSP Keeping Up with Important KPIs?
The industry-wide shift to an as-a-service business model has changed how many MSPs operate. From increasing the sources of recurring revenue to focusing on the customer experience, how you measure your success needs to evolve. So, what are the numbers you should be looking at?
With these numbers, you’ll have the insight you need to maintain and grow your business in the ever-changing IT industry.
With our KPI calculator, you’ll be able to calculate the costs and possible results of:
- Customer Acquisition Cost
- Customer Lifetime Value
- Revenue Churn
- Revenue Valuation